Easily connect the TELUS Boost Wi-Fi Starter Pack to your home Wi-Fi network and extend your Wi-Fi signal.

Once the LED light on your new Wi-Fi booster turns solid blue, follow the My Wi-Fi app steps to determine a suitable location for your Wi-Fi booster. Check if the power cable is plugged into the booster and power outlet.

Your Wi-Fi booster is starting up. I’ve tried starting from scratch, and even reinstalling the app. Get the TELUS Boost Wi-Fi Starter Pack today.

It may take up to two minutes for your Wi-Fi booster to turn on.

If you are experiencing speed issues with your TELUS Boost Wi-Fi, try these troubleshooting techniques: If you are still experiencing slow speeds, it may be because your modem’s Wi-Fi network is still running in the background and causing interference with your Boost Wi-Fi network. The LED will turn solid blue when finished. Note: If you are an Optik TV customer, keep your set top box (STB) plugged into your modem to maintain your TV service. The congestion can be reduced by turning off the Wi-Fi that is being emitted from the modem. If your boost does not appear to be working try the following steps. If your internet is working, you should see the default Wi-Fi …

Anyways, Telus is sending a tech again tomorrow, on the holiday. No action required. No action required.

This process will take approximately 10 seconds. Your Wi-Fi booster has a good Wi-Fi or ethernet connection. This background Wi-Fi network creates congestion on your TELUS Boost Wi-Fi network. Note: Factory resetting your booster will revert your network name and admin password to what is on the back of the boosters. Check if the power cable is plugged into the booster and power outlet.

This process will take approximately 10 seconds.

Learn how to turn off the Wi-Fi network on your main modem. Do not turn off your Wi-Fi booster during this time. No action required. Wi-Fi Protected Setup (WPS) mode. If still off, reset your modem. Experts found that even with an entire household of users, scattered all over the home, using Wi-Fi at the same time – TELUS Boost Wi-Fi … Internet light is red/orange Try the following steps: If this is happening after a power outage, please allow 5 minutes for the internet light to come on. Your Wi-Fi booster is not connected to the network.- If it is your Wi-Fi booster connected to the modem, then check your ethernet connection- If it is located elsewhere in your home, try moving it closer to the Wi-Fi booster that is connected to your modem- If the red light persists, try re-syncing your Wi-Fi booster with your first booster connected to the modem. If the above does not resolve your issue contact us for further assistance. It may take up to two minutes for your Wi-Fi booster to turn on. Follow the instructions found on the. If you are experiencing speed issues with your TELUS Boost Wi-Fi, try these troubleshooting techniques: If you are still experiencing slow speeds, it may be because your modem’s Wi-Fi network is still running in the background and causing interference with your Boost Wi-Fi network. If the light is not blue, please refer to the above section "I don’t see the blue light during installation", On the back of your booster, press the power button located at the bottom right to reboot your Wi-Fi booster(s). The second one won’t connect, no matter where I try to set it up (even in the same room as the other one). If the above does not resolve your issue contact us for further assistance. When the power is on the LED light on the front should be illuminated, If your second booster is not pairing with the master booster next to your modem, try moving it closer, ideal range from the master booster is 12M/40 ft, Try restarting your boosters, unplug the power and plug it back in, If you continue to have problems, try restoring to factory settings, using a pin or paperclip, press and hold boosters reset button for 5 seconds, Move closer to your nearest Wi-Fi booster, Ensure the LED of your Wi-Fi booster is solid blue.

You will have to reconnect devices to the default network or reset your network name and password. To help us improve this website, we'd love to hear your feedback. No action required. This background Wi-Fi network creates congestion on your TELUS Boost Wi-Fi network. View explanations of Wi-Fi booster light colors and troubleshooting below.

No action required. If this is happening after a power outage, please allow 5 minutes for the internet light to come on. If restarting your modem does not rectify the issue. Devices that you may unplug instead include computers, printers or other personal devices that can be connected via Wi-Fi instead of an Ethernet connection, If all of your ports are full and you do not wish to unplug any of your devices, we recommend purchasing an Ethernet network switch at your preferred electronics retailer, Check that your modem is set up correctly and powered on. Follow the instructions found on the. It may take up to two minutes for your Wi-Fi booster to turn on. Note: Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs contact us in order for us to find and fix the root cause of your problem. Your Wi-Fi booster has a good Wi-Fi or ethernet connection. Your Wi-Fi booster is working but has a poor signal. Your Wi-Fi booster is starting up.

Devices that you may unplug instead include computers, printers or other personal devices that can be connected via Wi-Fi instead of an Ethernet connection, If all of your ports are full and you do not wish to unplug any of your devices, we recommend purchasing an Ethernet network switch at your preferred electronics retailer, Check that your modem is set up correctly and powered on. Your Wi-Fi booster is starting up. View explanations of Wi-Fi booster light colors and troubleshooting below. ; Once internet light is on, check Wi-Fi light.

Say goodbye to wifi dead zones with TELUS Boost Wi-Fi range extender. Learn how to turn off the Wi-Fi network on your main modem. If you are experiencing modem issues visit the, Check that your first booster is connected to your modem with an ethernet cable, Ensure both boosters are powered on by pushing the power button. Your Wi-Fi booster is working but has a poor signal. Information for using the features of the TELUS My Wi-Fi app. Your Wi-Fi booster is connecting to your home network. Try the following steps: Restart your modem. Press the power button on the back of the booster to turn it on. Note: Factory resetting your booster will revert your network name and admin password to what is on the back of the boosters.



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